Bengaluru: In an effort to enable improved access between the beat police and the public, the South East division police will soon be giving out official numbers to all its police men posted in all the police stations.
The move comes at a time when the police have initiated various efforts to conveniently and easily connect the police and the public. After initiatives such as getting police officials on Twitter and ensuring that every police station had a Facebook page, the South East police are now contemplating giving out government issued numbers to all its staff, including constables on beat rounds and the Police sub inspectors.
The official numbers are given to the public to contact them when they want to inform the police about a law and order or crime in their jurisdiction. At present, only those police officials who have a rank above of the post of an inspector and above is given an official phone number.
According to Rohini Katoch, DCP (South East), where the project will be tested, “The official numbers remains at the station even after the officers are transferred. This will make it easier for people to remember and contact the right person instead of wasting time finding the person to speak to.”
In most cases, it is the police sub inspector and the constables who interact with the public when some crime takes place. “Once these officers are transferred, the public are usually left in the lurch without any information about whom to contact because these officers usually give out their personal numbers to the public. If they have the official, government issued numbers of all the police men, the public can contact anybody at the station instead of just the Inspector, ACP or DCP, especially in cases of emergencies,” she said.
The proposal is not an original one. A similar proposal is being tested out in the Northern range of the Karnataka State police where both inspectors and sub inspectors are given official numbers.
“It the plan actually benefits the public under the jurisdiction of our 13 police stations, we can then extend it for the entire Bangalore city police. Which means that the phone numbers of a majority of the police who work on the field and interact with public will be with the people. The flow of information will be that much smoother,” Katoch said.
What steps have been taken so far?
Twitter: All senior police officers are on Twitter also with most police stations. Complaints posted on Twitter are used as a basis for FIRs. Messages and tweets posted on Twitter are monitored regularly and forwarded to concerned persons for action. An action taken report is also issued every month.
Facebook: Recently, police commissioner, NS Megharikh announced that every police station would set up a Facebook page to better interact withe public. Most police stations have already set up their Facebook pages and are sharing messages online.