Mumbai: BEST passenger rights activists have demanded that the red buses should “stay stationary” at stops till the last person has boarded.
A petition in this connection has been sent by Mumbai Transport Forum (on behalf of commuters) to the BEST authorities. It is likely to take up the issue of buses not halting properly near the bus stop and many drivers hurrying to speed away.
“Drivers start the bus even before the passengers have fully boarded and are still partly outside with only one leg on footboard. Even for senior citizens boarding from front entrance they start the bus before the passenger is fully in and is still on the front door steps. Due to sudden jerk while starting, the senior citizens tend to lose balance and fall,” the petition mentions.
Said A V Shenoy of the forum: “We wonder why the drivers cannot wait for a few seconds more at the bus stop as it would hardly add any time to the overall journey time.” Buses not halting near stops have been witnessed at Lamington Road, Dadar, Sion, Goregaon, Andheri, Kurla among other places, commuters said.
A BEST official said that every driver/conductor had a target of completing the trip within a particular time limit and they worked under tremendous “deadline pressure”.
While picking up all passengers could increase revenue, another way to boost sales was to publicise the e-purse, said BEST panel member Kedar Hombalkar. He said that e-purse was a prepaid card which can be topped up (filled) with cash and used for buying tickets.
The BEST will soon come out with a mobile app for power bills. Sources said that the app will not only help you get the copies of latest and past months’ bills, but will also compute the electricity consumption pattern at home for the past 12 months.
Some other utility firms like Reliance Energy has a similar app. “We have taken suggestions from BEST committee members and are likely to launch the app for power consumers soon,” said BEST general manager Jagdish Patil. He said that another app for transport division was undergoing trials. “The second app will help commuters track buses in his locality or across the city. It will also enable you to find out how long it will take for the next bus to arrive at the stop,” he stated.